Shipping policy

All orders made on Beachbumsup.com website are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Please note: Potential delays may occur in some exceptional circumstances that are outside of our control, such as postal service problems, weather conditions or government transit restrictions.

UK Shipping Rates and Estimates

Currently we ship to the UNITED KINGDOM only. 

CARRIER	ESTIMATED DELIVERY TIME	PRICE
Royal Mail 48	2-4 Days [FREE on orders £50+]	£3.99
DPD TRACKED	NEXT-DAY EXPRESS [FREE on Paddle Boards]	£4.99

International Shipping

At this time we don't ship internationally.  Please check our policy regularly, as we may change it from time to time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include your DPD Tracking Number you can use to check its status. Please allow up to 24 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at hello@beachbumsup.com with your name and order number, and we will look into it for you.

To track your order, please visit: https://track.dpd.co.uk

Refunds, Returns, and Exchanges

We have a 14-days Return Policy, which means you have 14 days after purchasing your item to request a return, refund or exchange. Please read our Returns Policy for more informations.

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@beachbumsup.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, we'll be more than happy to help! Please don't hesitate to contact us at hello@beachbumsup.com.