Your questions, answered

Got a question about paddleboarding or getting out there? Want sizing help? If there’s something we haven’t answered in our FAQs, drop an email to hello@beachbumsup.com.

Shipping

We offer free standard delivery on all orders over £50

Need it sooner? You can upgrade to next day delivery at checkout. 

All inflatable paddle board orders include free next day delivery as standard. 

As soon as your order leaves our warehouse, we'll send you a dispatch email with your tracking details. 

Orders are delivered by Royal Mail or DPD, depending on the items you've ordered. 

If you haven't received a dispatch email within 2–3 working days (Monday to Friday), please email hello@beachbumsup.com with your order number and we'll look into it for you. 

Royal Mail: https://www.royalmail.com/track-your-item#/ 

DPD: https://track.dpd.co.uk/ 

Paddle boards 

Our 10'6" inflatable paddle boards are designed to be stable, easy to paddle and suitable for everyone from first-time paddlers to experienced adventurers. 

Specifications 

  • Length: 10'6" 
  • Width: 30" 
  • Thickness: 6" 
  • Fusion Drop-Stitch construction 
  • Recommended pressure: 12-15 PSI 
  • Maximum rider weight: 160kg 

Our kids' inflatable paddle boards are designed to help younger paddlers build confidence on the water. 

Specifications 

  • Length: 8' 
  • Width: 30" 
  • Thickness: 4" 
  • Fusion Drop-Stitch construction 
  • Recommended pressure: 12-15 PSI 
  • Maximum rider weight: 60kg 

Brobes & Springsuits 

Our Brobe is a waterproof changing robe that's made to keep you warm, dry and comfortable, whatever the weather. 

With a 100% waterproof outer, cosy sherpa lining and oversized fit, it's perfect after paddles, sea dips and cold morning swims, as well as dog walks, camping trips and weekend adventures. 

Wear it as a changing robe or size down if you'd like to wear it more like a coat. 

Brobes are intentionally oversized, giving you plenty of room to get changed comfortably. 

If you're buying yours mainly as a changing robe, we'd recommend choosing your usual size. 

If you'll mostly wear it as a coat, sizing down will give you a more fitted feel. 

Still not sure? You'll find our size guide and model try-on videos on every Brobe product page. 

If you've never worn a springsuit before, don't be surprised if it feels a little snug when you first try it on. That's completely normal. 

Unlike swimwear, a springsuit is made from stretchy neoprene that's designed to fit close to your body. Once you're in, it should feel supportive rather than restrictive, and it'll soften slightly as you wear it. 

If you're looking for a more relaxed, comfortable fit or you're between sizes, we'd usually recommend sizing up. 

Still not sure? Feel free to get in touch before you order. We're always happy to help you find the right fit. 

Returns & refunds 

You can return or exchange most items within 14 days of delivery using our returns portal. 

Swimwear can't be returned for hygiene reasons. 

If you'd like to return an inflatable paddle board, please email hello@beachbumsup.com and we'll help arrange everything, as SUP returns are handled a little differently. 

Returns portal: https://beachbumsup.returnscenter.com 

If your item is returned within 14 days of delivery, is in a saleable condition and shows no signs of use, we'll be happy to process a refund. 

Please note that swimwear and clearance items aren't eligible for refunds. 

You can read our full Refund & Returns Policy here: 

https://beachbumsup.com/pages/refunds-and-returns